Terms of Service

By accessing or using this website you agree to these terms. If you do not agree with them, please stop using the site. We may update these terms from time to time, and the version published on this page applies to your use of the site.

You agree to use this website lawfully and respectfully. In particular, you must not:

• Use the site in a way that breaches any Australian law or infringes another person's rights.
• Attempt to gain unauthorised access to the site, its server, or any connected system.
• Introduce malicious code, or interfere with the availability or security of the site.
• Copy, scrape, republish or resell site content except as permitted by these terms or by law.
• Submit false, misleading or abusive information through our forms.

Content published on this website is general information about the supports we offer. It is not medical, clinical, legal, financial or funding advice, and it should not be relied on in place of advice from a qualified professional or your plan manager or support coordinator.

Browsing this site or reading a service page does not create a client, participant or provider relationship. Services are only provided under a separate written service agreement.

If you need urgent help, call 000. This website is not monitored for emergencies.

Submitting our enquiry form is a request for information. It does not create a service agreement, reserve a placement, or guarantee that supports are available. We will confirm any service arrangement with you separately.

You agree that the details you provide are accurate and that you are entitled to provide them, including where you are enquiring on behalf of another person as their family member, guardian, nominee or referrer.

Unless otherwise stated, all content on this website — including text, page layouts, graphics, images, icons and the Loving Hands Care name and logo — is owned by or licensed to us and protected by Australian and international copyright and trade mark law.

You may view, download and print pages for your own personal, non-commercial use. Any other use, including reproduction, modification, distribution or commercial use, requires our prior written permission.

This site may include links to external websites and resources for your convenience. We do not control those websites, do not endorse their content, and are not responsible for their accuracy, availability or privacy practices. You access them at your own risk.

We aim to keep this website accurate and available, but we do not warrant that it will be uninterrupted, error-free, or free of viruses. Content may be changed, corrected or removed at any time without notice, and information may become out of date. Please contact us to confirm current details before relying on anything published here.

To the maximum extent permitted by law, we are not liable for any loss or damage arising from your use of, or reliance on, this website or any linked site, including indirect or consequential loss.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law or any other law that cannot be excluded. Where we are permitted to limit our liability, our liability is limited to re-supplying the relevant information or the reasonable cost of having it re-supplied.

Personal information you provide through this website is handled in accordance with our privacy policy, which forms part of these terms.

These terms are governed by the laws of Queensland, Australia. You submit to the non-exclusive jurisdiction of the courts of Queensland and the Commonwealth of Australia.

We may amend these terms at any time by publishing an updated version on this page. The date shown at the top of this page indicates when the terms were last updated. Continuing to use the site after a change means you accept the updated terms.

Questions about these terms can be directed to Loving Hands Care:

• admin@lovinghandscare.com.au
• 1800 343 012
• 0438 840 013

You can also reach us through our contact page.